F.A.Q

ABOUT KEYBOARD

1--Q:What brand of switch is BOYI keyboard?

A:The whole keyboard uses Cherry MX switches,and there are 4 kinds of switch you can choose,blue/brown/red/silent red.

2--Q:Does the keyboard come with a user manual?

A:Yes,it comes with a user manual and a keycap puller.

3--Q:How many lighting modes does the keyboard have?

A:The keyboard has 10 lighting modes,you can press FN+ALT+T to change the mode.

4--Q:Is this keyboard compatible with a PS4?

A:Yes,it is compatible with a PS4.

5--Q:Is this RGB lighting keyboard?

A:Yes,this keyboard uses RGB lighting.

6--Q:Is the keyboard hotswappable?

A:The wired mini61 keyboards are not hotswappable.But the Bluetooth 5.0 dual mode mini61 keyboard is hotswappable,here is the Amazon link:https://www.amazon.com/dp/B092SCXMX1?ref=myi_title_dp

7--Q:What kind of USB interface is the keyboard?

A:The keyboard uses Type-C USB cable.

ABOUT KEYCAPS

1--Q:What material are these keycaps?

A:These keycaps are made of PBT,which will be more durable and wear-resistance.

2--Q:What switch does the keycaps fit?

A:The keycaps are suitable for Cherry MX,Gateron,Kailh and all other standard cross mechanical switches.

3--Q:Are they shine through keycaps?

A:Yes,they are shine-through keycaps which will better show your keyboard light.

4--Q:How many keycaps are there in it?

A:There are only 61 keycaps in one order.

5--Q:Do these keycaps come with a keycap remover?

A:Yes,every keycap set will come with a BOYI keycap puller.

ABOUT WARRANTY SERVICE

1--Customers who purchase BOYI products through Authorized Amazon BOYI Shop channel will get a free return service(please return all items received including accessories),and will receive a full refund including shipping payment if you are not satisfied about our products.

2--All of our products are brand new and factory sealed with 1 year warranty(if the product is not man-made damage),we also guarantee all items to be as described.

3--If the product occurs non-human damage and need to repair,we will provide warranty service for free,and you will need to return the product to BOYI Service Center.

4--If there is any problem you can’t solve on your own,please feel free to contact us by email,we are always at your service.