F.A.Q
ABOUT KEYBOARD
1--Q:What brand of switch is BOYI keyboard?
A:The whole keyboard uses Cherry MX switches,and there are 4 kinds of switch you can choose,blue/brown/red/silent red.
2--Q:Does the keyboard come with a user manual?
A:Yes,it comes with a user manual and a keycap puller.
3--Q:How many lighting modes does the keyboard have?
A:The keyboard has 10 lighting modes,you can press FN+ALT+T to change the mode.
4--Q:Is this keyboard compatible with a PS4?
A:Yes,it is compatible with a PS4.
5--Q:Is this RGB lighting keyboard?
A:Yes,this keyboard uses RGB lighting.
6--Q:Is the keyboard hotswappable?
A:The wired mini61 keyboards are not hotswappable.But the Bluetooth 5.0 dual mode mini61 keyboard is hotswappable,here is the Amazon link:https://www.amazon.com/dp/B092SCXMX1?ref=myi_title_dp
7--Q:What kind of USB interface is the keyboard?
A:The keyboard uses Type-C USB cable.
ABOUT KEYCAPS
1--Q:What material are these keycaps?
A:These keycaps are made of PBT,which will be more durable and wear-resistance.
2--Q:What switch does the keycaps fit?
A:The keycaps are suitable for Cherry MX,Gateron,Kailh and all other standard cross mechanical switches.
3--Q:Are they shine through keycaps?
A:Yes,they are shine-through keycaps which will better show your keyboard light.
4--Q:How many keycaps are there in it?
A:There are only 61 keycaps in one order.
5--Q:Do these keycaps come with a keycap remover?
A:Yes,every keycap set will come with a BOYI keycap puller.
ABOUT WARRANTY SERVICE
1--Customers who purchase BOYI products through Authorized Amazon BOYI Shop channel will get a free return service(please return all items received including accessories),and will receive a full refund including shipping payment if you are not satisfied about our products.
2--All of our products are brand new and factory sealed with 1 year warranty(if the product is not man-made damage),we also guarantee all items to be as described.
3--If the product occurs non-human damage and need to repair,we will provide warranty service for free,and you will need to return the product to BOYI Service Center.
4--If there is any problem you can’t solve on your own,please feel free to contact us by email,we are always at your service.